About Firewire

An independent search agency that would rather be deep than broad.

Built in Newcastle in 2017. We help Australian brands understand how they are discovered, considered and chosen, then shape their search around those decisions.

How we're built

We built Firewire around the agency model we didn't want to become.

A lot of agencies sell access to senior people, then put distance between those people and the work. We wanted the opposite. The person shaping the strategy should understand what is happening in the account. The specialist making the recommendation should be able to explain why. And the client should not need an account manager translating between them.

  • You talk to the people doing the work.
  • Senior people stay involved.
  • Strategy does not disappear after the pitch.

Being independent also means we can say no: to work that would spread the team too thin, to channels we are not the right people for, and to engagements where search is not actually the problem.

What staying close to the work means

Start with the problem.

We do not prescribe a channel because it happens to be the service someone asked us about. If the problem is somewhere else, we say so.

Specialists stay in the room.

The people diagnosing, planning and running the work stay involved in the client relationship, from the first conversation onwards.

Stay small enough to care about the details.

Growth is useful until it puts distance between the people making decisions and the work those decisions affect.

Newcastle is home. Search is the wider community.

Built in Newcastle. Not limited by it.

Firewire started here in 2017 and is still rooted here. Our clients are spread across Australia, the team works across more than one city, and the work travels much further than our postcode. Newcastle has shaped the agency: close enough to the work, connected enough to collaborate, and far enough from the traditional agency centres that we never felt much need to copy them.

We run the conference we wanted to attend.

Edge of Search started in Newcastle because we wanted more genuinely useful search conversations happening outside Sydney and Melbourne. It brings practitioners from around Australia and overseas together for a day focused on the people doing the work, not simply talking around it.

Beyond the conference, the team runs Newy SEO Beers, hosts masterclasses and turns up at events including Search Central Live, brightonSEO and WTSFest.

Our Edge of Search booth, Newcastle Newcastle
Our Edge of Search booth
Newy SEO Beers, Newcastle Newcastle
Newy SEO Beers
Search Central Live, Sydney Sydney
Search Central Live
On stage, Newy SEO Beers Newy SEO Beers
On stage
Down on the seafront, Brighton, UK Brighton, UK
Down on the seafront
Beers & banter, Newcastle Newcastle
Beers & banter
On the panel, Edge of Search Edge of Search
On the panel
SEO × PPC masterclass, Newcastle Newcastle
SEO × PPC masterclass
The crew, Newy SEO Beers Newy SEO Beers
The crew
WTSFest, Melbourne Melbourne
WTSFest
The regulars, Newy SEO Beers Newy SEO Beers
The regulars
Ash & Maddi, Newcastle Newcastle
Ash & Maddi
Keynote, Edge of Search Edge of Search
Keynote
Newy SEO Beers, Hot Seat, Newcastle Newcastle
Newy SEO Beers, Hot Seat
brightonSEO, Brighton, UK Brighton, UK
brightonSEO
The panel, Edge of Search Edge of Search
The panel
In the room, Newy SEO Beers Newy SEO Beers
In the room
On tour, Brighton, UK Brighton, UK
On tour
The team, Edge of Search Edge of Search
The team
Talking shop, Newy SEO Beers Newy SEO Beers
Talking shop
At the mic, Edge of Search Edge of Search
At the mic
On the floor, Edge of Search Edge of Search
On the floor
brightonSEO, Brighton, UK Brighton, UK
brightonSEO
Search Central Live, Sydney Sydney
Search Central Live

What it's like on the other side of the table

The Springs premises

I went in expecting another agency pitch deck. What I got was a P&L conversation, a clear ROAS target, and a paid search engine that delivered against it. 34:1 ROAS is not something I thought possible from Google Ads.

Jill SeckoldGeneral Manager, The Springs34:1 ROAS · +1,142% event revenue

Recognition

Judged by people who do this work.

Global Search Awards 2026 Winner

Global Search Awards

2026 · Winner and silver, from four finalist places

  • WinnerBest APAC SEO Campaign
  • SilverBest Use of Search, Retail/Ecommerce (SEO), Small
  • FinalistIn-house LLM integration
  • FinalistGlobal integrated search agency
Global Agency Awards 2026 Finalist

Global Agency Awards

2026 · Finalist

  • FinalistBest Small Agency of the Year (up to 25 employees)

Ready when you are.

Be found first. Be chosen naturally.

Thirty minutes on your data with the person who would run the work, no deck and no pitch, and an honest read on whether search is the right place to spend the money.

See the work Read the insights