Auguste Levanaite

Auguste Levanaite is Customer Success Manager at Firewire: the connective layer between clients and the specialists running their work, keeping engagements on track and relationships strong across the portfolio.

She knows agency work from the inside because she has done it. Auguste managed Helloworld Travel's two biggest digital channels (Google Ads and Meta), then ran PPC, paid social and native campaigns across six-plus client accounts at Sparro, the Sydney agency that, like Firewire, works without a traditional account-management layer. When she talks to a client about their campaigns, she is speaking from years of hands-on experience in the same platforms Firewire's specialists work in daily.

Her path here is anything but typical. She moved from Lithuania to Australia and joined Canva's Vibe team while it grew into the country's biggest startup, then spent five years back in Vilnius: digital project management at Go Vilnius (the city's tourism board), three years as Head of Game Publishing at kids' studio TutoTOONS, and co-founding her family's natural wine business, which she still helps run. Now back in Australia, she speaks Lithuanian, English and a workable amount of German, and brings a decade of cross-channel experience to keeping Firewire's client engagements running smoothly.